01Introduction
Welcome to Studio AH. These Terms apply when you visit studioah.design (the “Website”) and when you hire us for design work (the “Services”). By using the Website or starting a project with us, you agree to these Terms. If you do not agree, please do not use the Website or our Services.
In these Terms:
- “Studio AH”, “we”, “us” and “our” mean Studio AH, a graphic design studio and sole proprietorship owned by Asif Hossain, based in Narayanganj, Bangladesh. Studio AH holds Trade Licence No. TRAD/NCC/0003287/2026, issued by Narayanganj City Corporation for Graphics Design.
- “You” and “Client” mean the person or organisation using the Website or hiring us.
- “Proposal” means the written scope, price and timeline we send for a project.
- “Deliverables” means the final files we hand over at the end of a project.
If a signed Proposal says something different from these Terms, the Proposal applies.
02Using this website
The work, text, illustrations, 3D room and code on this Website belong to Studio AH or to our clients. You may view and share links to them. You may not copy, download, resell or reuse them, or train software on them, without our written permission.
When you use the Website or contact us, you agree not to:
- send anything unlawful, abusive, misleading or harmful to others
- upload files with viruses or anything that could damage the Website or our systems
- send material that you do not have the right to share
- try to break into, overload or copy the Website
The Website may link to other sites, such as our booking page or social media. We do not control those sites and are not responsible for their content or privacy practices.
We try to keep the Website accurate, but prices, services and examples may change. Nothing on the Website is a binding offer until we confirm it in a Proposal.
03Projects, proposals and pricing
We offer Branding, Publications, Book Covers, Landing Pages and Promotionals. Every project starts with a free call and a written Proposal that sets out the deliverables, price, timeline and number of revision rounds. Anything not in the Proposal is outside the scope.
A project is confirmed when you accept the Proposal in writing and we receive the deposit. A Proposal is valid for 14 days.
We may decline any project, for example if the timing does not work, the brief conflicts with an existing client, or the work goes against our values.
Prices on the Website are starting prices. The final price is the one in your Proposal. If we make a pricing error, we will tell you before the project starts and you may accept the corrected price or cancel without cost.
Prices on the Website are shown in US dollars (USD). We accept payment in USD, Bangladeshi taka (BDT) and euros (EUR); your Proposal states the currency and the amount. Any VAT or other taxes that apply to your project are shown in your Proposal.
04Payment
We currently accept payment by bank transfer only. We will update this section when we add other payment methods.
| Project size | Payment schedule |
|---|---|
| Under USD 250 | 100% before work starts |
| Standard | 50% deposit, 50% before final files |
| Over 8 weeks | 40% deposit, 30% at the midpoint, 30% before final files |
| Monthly retainer | Paid in advance each month |
Invoices are due within 7 days. If a payment is late, we may pause the work and move the timeline. Transfer and currency charges are paid by you.
If you are charged twice by mistake, we refund the extra payment within 7–10 working days.
05Your responsibilities and approvals
To keep a project on time, you agree to:
- name one person who gives feedback and approvals
- send content, logos, photos and feedback on time
- confirm you own or have permission to use everything you give us
- check final work, including spelling, facts, prices and legal text, before approving it
- check that a name or logo is free to use and register it, if you need to
Approval by email, chat or message counts as written approval. Once you approve a stage, later changes to that stage count as extra work.
06Revisions, delivery and delays
Each Proposal states the number of revision rounds. One round is one set of combined feedback, sent together. Extra rounds cost the amount stated in your Proposal, and a new direction after approval is quoted as new work.
Timelines in the Proposal are estimates and depend on your replies. If you do not respond for 5 working days, the timeline moves. If a project is inactive for 30 days, we may close it and invoice the work done; restarting it may cost a fee stated in your Proposal.
If you need the work by a fixed date, tell us before the project starts. Rush delivery adds 30% to the price.
We deliver final files digitally, in the formats listed in the Proposal. We are not responsible for delays caused by events outside our control, such as power or internet outages, natural disasters, strikes or government action. We will tell you as soon as we know.
07Cancellation and refund policy
Design work is made for you and cannot be resold, so our refund rules are based on the work already done.
| When you cancel | What happens |
|---|---|
| Before work starts | Deposit refunded, minus 10% for planning time |
| After work starts | You pay for the work done; the deposit is not refunded |
| After final approval | No refund |
To cancel, write to us at studioah.business@gmail.com. Either side can end a project with 7 days’ written notice.
If we cancel for a reason not caused by you, we refund any amount paid for work not yet done.
A consultancy session can be moved free of charge with 24 hours’ notice. A monthly retainer ends with 30 days’ notice.
Refunds are sent by the same payment method within 7–10 working days. Transfer charges are not refunded.
08Intellectual property and portfolio
When you have paid in full, you own the rights to the final approved Deliverables for the use stated in the Proposal. Until then, all work remains ours.
Rejected concepts, sketches and unused options stay with Studio AH. So do our methods, templates and tools.
Editable source files are included only if the Proposal says so. We keep project files for 12 months.
Fonts, stock images, music and other third-party items keep their own licences. We tell you which ones need a licence, and you pay for them.
Once the work is public, we may show it in our portfolio, website, social media, awards and talks, and name you as the client. If the work must stay private, tell us before the project starts.
09Confidentiality and privacy
We keep your private business information confidential, and you keep ours confidential, including our pricing and unpublished ideas. This does not cover information that is already public or that the law requires us to share.
We collect only what we need to talk to you and run your project, such as your name, email, phone number and files. We use this information only to communicate with you and deliver your project. We do not sell or share it with anyone else, except where the law requires us to. You can ask us to see, correct or delete your information at any time by writing to studioah.business@gmail.com.
10Non-payment, misuse and suspension
We may pause or end a project, without liability, if:
- payment is more than 30 days late
- you give false details, or use another person’s payment details
- you ask us to copy someone else’s work or break the law
- you are abusive to our team
If this happens, you still pay for the work done up to that date, and you receive rights only to work you have paid for.
11Indemnity, disclaimer and limitation of liability
You agree to cover our losses and legal costs if a claim is made against us because of material you gave us or because you broke these Terms.
We do original work with care, but we do not promise specific business results such as sales, reach or awards. The Website is provided as it is; it may sometimes be unavailable for maintenance or technical reasons.
To the extent the law allows, our total liability for a project is limited to the fees you paid for it. Neither side is liable for indirect losses, such as lost profit or lost data.
12Governing law and disputes
These Terms are governed by the laws of Bangladesh.
If a disagreement comes up, please contact us first; most issues can be settled in a conversation. If we cannot agree within 30 days, either side may refer the dispute to arbitration in Dhaka under the Arbitration Act 2001, before a single arbitrator. The arbitration will be conducted in English, and hearings will be held online where possible. The arbitrator’s decision is final and binding on both sides.
13Music credits
The music player in our studio room plays six songs we love, so you have something to listen to while you look around. We do not own these songs. All rights belong to the artists, writers, producers, labels and publishers named below.
Studio AH earns no money from this music. The website has no ads and no paid access, nothing is sold through the player, and the songs cannot be downloaded from it. They are here only to share music we enjoy, with full credit to the people who made it.
- MothuraSung by Ankan Kumar and Sanzida Mahmood Nandita, Coke Studio Bangla, Season 4. Music by Shuvendu Das Shuvo, lyrics by Ankan Kumar. © Coke Studio Bangla.
- RangeenSung by Hasan Raheem and Izzchugtai, Coke Studio Nu.WAV (2026). Produced and composed by Umair. © Coke Studio Pakistan.
- Tu Mil JaayeSung by Arijit Singh and Madhubanti Bagchi, from the Hindi film King (2026). Music by Sachin–Jigar, lyrics by Kumaar. © T-Series.
- SugarMaroon 5, from the album V (2014). Written by Adam Levine, Mike Posner, Joshua Coleman, Lukasz Gottwald, Jacob Kasher Hindlin, Henry Walter and Dewain Whitmore. © 222 Records / Interscope Records.
- Tairay NaamKaavish (2024). Music by Kaavish, lyrics by Jaffer Zaidi. © Kaavish.
- Je VeuxCover by Greg Gontier. Original song by Zaz, from the album Zaz (2010), written by Kerredine Soltani and Tryss.
If you own the rights to one of these songs and would like the credit changed or the song removed, write to studioah.business@gmail.com and we will do it within 7 days.
14Changes and contact
We may update these Terms and will post the new version on this page with a new date. The version in force when you accept a Proposal applies to that project.
Questions about these Terms: studioah.business@gmail.com